Leadership Lessons… Ten Important Points

As 2011 draws to a close, I wanted to take a minute to reflect on what I have learned about leadership and being a Principal.  There were many things learned, however, there are key things learned that I want to remember and apply to 2012.  Not in any particular order, here is my top list of being a great leader and great Principal.

1.  Communication is King, Communication is Key


Image by P Shanks via Flickr

I can’t say it enough, in enough different ways; that is my motto.  If there is something I really really want people to know, I need to say it often, in many different ways and in many different formats.  Same goes for me, if there is something you really really want me to know, tell me often, tell me in person, and by email.  There are non-effective forms of communication in schools with the top 2 being Over the PA System, and At An Assembly.  I find if you make announcements or give important messages in these 2 ways, perhaps 10% of the people will actually hear and understand.  Then there is the long range of ways of communicating until you get to the most effective; being one on one or with a small group of people face to face, with them taking notes.  If they don’t take notes, a follow-up email is necessary.  I also think it is important to remember, just because I said it, doesn’t mean they learned it (or even heard it for that matter!).

2.  Just Because I Said it, Doesn’t Mean They Learned It

I find that I often tell people “how” to do things… how to write report card comments, how to conduct parent meetings, how to work with a student, how to organize a classroom…. and the list goes on.  However, just because I said it, doesn’t mean they learned it.  In fact, doesn’t mean they learned it, heard it, get it, understand it, believe it!  I find if I want people to learn something new, I have to teach it!  (wow, amazing concept for an educator). Tried and true teaching strategies work for adults too.  Don’t just tell an adult how to ride a bike, teach them.  Show them, help them, support them, let them try it, encourage them, listen to them, answer questions, applaud, cheer and celebrate!

3.  Back it Up

Not your hard drive, your words!  I find that backing up my ideas, thoughts, and initiatives with current, quality research found in reputable literature is the way to go.  I am fond of saying “This isn’t Lori’s thing, or Lori’s way,” this is because we know this is best practice and it is proven good and right for students.  This is based on research and backed by data, the way we do it in our school is specific to our content, but what we do is tried and true.

4.  Let Others Do

I often have teachers and staff approach me and say “Can I do this?”  If the “this” is in any way reasonable and safe it’s always worth a try.  Remember riding the bike?  How will they learn if they don’t try?  My job in this is to talk it through; make sure it is the best try (don’t hop on a bike that is too big or too small or has a bent rim and wonder what you did wrong) and then support the outcome, whatever it may be.  A word to the cautious: “Can I do this,” is quite different from “Can WE do this.”  See #1 – communication.  Then sort out the WE.

5.  Listen

There are people in my school who are experts at what they do.  The book-keeper, administrative secretary, custodian, tech specialist, all know things that I do not know.  Appreciate them. Appreciate their knowledge and expertise.  Let them help!

6.  Be Aware

Be aware, be where the people are.  I find that many things in a day can pass me by if I don’t leave the office.  Just walking around the school, walking outside of the school, walking into classrooms brings an awareness of the goings on, the successes, and the challenges.  How can I improve on things if I don’t know what needs improving on?  Having people tell me is one thing, seeing things for myself is a whole new “Ooooohhhhhh.”

7.  Follow Up

Following up on things I say or things I ask is a necessary way to add meaning to what I do.  For example, if I ask teachers to read a chapter in a book or watch a webinar and I never go back to it, ask about it, talk about it, then really it wasn’t that important in the first place.  I find that what you focus on shows people what is important, and what is important is what improves.  Unless I follow-up, really I am just making weak suggestions.

8.  Change Your Mind

It is an exhilarating feeling to know you can change your mind at any moment.  Usually not on a whim, but when you learn or realize something new that would be more productive or effective.  You know the old saying, “Doing something over and over the same way and expecting different results is ….(you fill in the blank).”  Don’t do things over and over the same way unless you can’t think of a different way, or its working exceptionally well.  Over the years, with all the mind changes, we have developed into a team that is flexible, progressive and growing.  Trying things in a different way on a different day is the example of growing and changing.

9.  Be Gracious, Be Kind

There is no reason I can think of to be anything other than gracious and kind with all of the different people you meet and work with.  People like to be thanked, people like to be treated in kind, courteous ways.  People who are treated this way are productive, happy people.  And, the word gets out…. before you know it people will WANT to come and work with you!

My moms class picture. Martintown Public School circa 1950. My mom is middle row far left.

10.  Have a Sense of Humor

Life is stressful, work is stressful but it is true that everything goes a lot easier when you can laugh at yourself and laugh about things.  From a person that has the ability to let people get under her skin, not owning, not exasperating, lightening up helps get a person through any day.  Luckily I work in a school and I am blessed to be able to talk to, enjoy, laugh with all of the little people who come through the door of the school everyday.  In the end, they don’t really care about the budget, or the regulations, they just live in the moment.

A Final Note: Live in the moment, enjoy the children, if you don’t like the choices you made today, you are in luck!  You can wake up tomorrow and make different ones!  What choices will you make today?

Leave a comment


  1. mum

     /  December 27, 2011

    Lori what a great column on your blog…so proud of you for so many things every day

  2. An excellent post and all valuable points. If I can, I’ll quibble just a bit with #3. We are so inundated with contradicting research we have to be careful. I would suggest that we require a “sound rationale” but that we shouldn’t always demand it to be research based. Common sense and intuition can go a long way here.
    Thanks for an excellent post.

  3. Your first comment, about using different ways to communicate is backed by the research that says that in a classroom (and I think that could be replaced by in a “staffroom” quite easily) 25% of your students are oral learners (they need to hear it to understand/learn it), and 25% are visual learners (they need to see the information). I’ve always followed the premise that if you are trying to communicate something REALLY important, make sure you deliver the message in at least those two forms. That way they see it and hear it.
    For us… assemblies are GREAT places to deliver information because 1) we have the LCD screen up and have the announcements written but more importantly 2) everyone is there so we don’t have to worry about whether or not someone checked their email or read their broadcast page. (Those who are absent are expected to go back and view the announcements).
    I do think it is important to reserve the “double whammy” for items that are really, really important however. (I might be tempted to stop listening if I know that all the information is always going to be sent in an email anyway!)

  4. Gabbie Marguery

     /  January 1, 2012

    It is always good to reflect on our practice. Thanks for your thoughts! As I reflect, I think that I will keep what worked, get rid of what I identified that didn’t work, and concentrate on learning from my mistakes so that I do not repeat them in the future. Every day brings a new experience and a new challenge. May we make the best decision based on our knowledge and the one we can borrow from our peers. Happy New Year!

  5. Bill

     /  January 1, 2012

    I look forward to reading a post once you have evaluated a teacher. Also, best practices includes feedback from staff. It would be great to see an evaluation on yourself by your staff…ie. do a 360 on yourself. Let us know how it goes.

  6. Hi there, Lori,
    I came across this post at Edutopia and it’s great! Such good things to think about at the start of a new year. I particularly like what you said about follow up – I don’t think I do enough of that. Thanks for the inspiration.

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